Housing Resources

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To help homeowners in COVID-19 related forbearance, the Federal Housing Finance Agency has announced that Fannie Mae and Freddie Mac are making available a new payment deferral option allowing borrowers to repay their missed payments at the time the home is sold, refinanced, or at the end of the loan. In addition to the new payment deferral option, borrowers with COVID-19 related hardships can still utilize other options that include reinstatement, repayment plan, or loan modifications based on their individual situations.

Housing policies, including eviction policies, differ depending on where you live. A statewide eviction policy implemented by Governor Gavin Newsom applies to all California cities. However, at a more local level, Los Angeles County and the City of Los Angeles have their own policies. Below is a summary of COVID-19 eviction policies and other housing policies:

State Information:

Former California Attorney General Xavier Becerra approved this form for optional use by tenants affected by the coronavirus pandemic to notify their owners of their inability to pay rent. This form is designed to preserve rights under the governor’s state order. Local measures where you live can provide greater protection; you should carefully research the applicable local rules.

Tenants who have fallen behind on rent or other payments to their landlord due to financial hardship caused by the COVID-19 pandemic will continue to be protected from eviction due to non-payment through September 30, 2021. If you are a renter or a landlord, you may qualify for assistance for overdue rent of up to 100% of the amount owed. 
This process can be initiated by both tenants and landlords. Please visit the State of California’s Housing Is Key website or call the California Housing is Key COVID-19 Assistance Line at 1-833-430-2122 for more information.

County of Los Angeles Information:

LA County’s Rent Relief Program for landlords is open to property owners with rental units located within the unincorporated areas of the First and Second Supervisorial Districts. Interested property owners are encouraged to apply by email at rentrelief@lacda.org or by phone at (626) 943-3800.

The COVID-19 health emergency, understandably, has left tenants and landlords with questions. Los Angeles County wants to help resolve your concerns or questions about the rules that apply to your situation. For more information on the eviction moratorium, rent freeze, or resources available to tenants and landlords, you can contact Los Angeles County:

• Online: covid19.lacounty.gov
• E-mail: rent@dcba.lacounty.gov
• Phone: (833) 223-RENT (7368)

The LA County Disaster Help Center provides information on resources for businesses, workers, nonprofits, tenants, and landlords. You can visit their website at lacountyhelpcenter.org, or call them at (833) 238-4450 on Monday-Friday from 8:30 AM-5:30 PM and Saturday from 10 AM-3 PM.

40th District Information:

Need help paying your rent? If you live in Bell, Bell Gardens, Commerce, East LA, Cudahy, or Maywood, call the Housing Rights Center helpline at (800) 477-5977 or check out their website: www.housingrightscenter.org

If you live in Bellflower, Downey, Huntington Park or Paramount and need help paying rent, be sure to contact the Fair Housing Foundation at (800) 446-3247 or visit: https://fhfca.org/

City of Downey Information:

The City of Downey is providing emergency rental assistance grants to income-eligible households impacted by the COVID-19 pandemic. If you’d like to apply, call (562) 299-6706 Monday-Friday from 8AM to 5PM. For more information, click here.

Legal Services and Knowing Your Rights:

California launched a new website which will provide resources to help Californians understand eviction frameworks and protections during COVID-19. To learn more please visit, housingiskey.com

Tenants who receive an eviction notice or lawsuit and need legal guidance should contact their local legal aid organization, which they can find by clicking here. In addition, the City of Los Angeles's L.A. Represents initiative is providing free legal services to L.A. residents facing hardships caused by the COVID-19 pandemic, including vulnerable tenants.  

If you would like a more detailed guide about Landlord Tenants Rights under normal circumstances, please see the State of California’s Department of Consumer Affairs handout.

Please know that sexual harassment in housing is illegal, including demands for sexual favors in exchange for housing, or other unwelcomed sexual conduct that makes it difficult for you to live comfortably in your home. If you or someone you know has faced sexual harassment in housing, please call DOJ's Civil Rights Division at 844-380-6178 or email fairhousing@usdoj.gov.

In addition, housing discrimination and other civil rights violations can be reported to the Civil Rights Section in the Civil Division of the U.S. Attorney’s Office; you can call them at 213-894-2879, or email USACAC.CV-CivilRights@usdoj.gov.

Residents who are struggling to pay their mortgages and trying to avoid foreclosure amid the COVID-19 pandemic can access helpful information from the Consumer Financial Protection Bureau on how to request mortgage forbearance to temporarily pause or reduce mortgage payments.